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Press Room

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Below are Speeches and issues of Public Sector Reform Columns:

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Speeches

November 10th, 2003 Opening Address by Permanent Secretary, Training Administration Division, Mr. Frederic Forde on the Occasion of the Hosting of a Seminar: "Promoting National Excellence in Service Quality - The Impact of Hosting the ICC World Cup on the Public Sector" Mr. Frederick Forde- P.S Training Download Speech PDF
October 30th, 2003 Address by Senator the Honorable John Williams on the occasion of the Launch of the First Customer Charter for the Land Tax Department. The Honorable Senator John Williams Download Speech PDF
October 30th, 2003 Welcome Address by Mr. Frederick Forde- P.S Training at The Personal Excellence Development Workshop for Middle and top level managers from The Black Rock Polyclinic and the Licensing Authority Mr. Frederick Forde - P.S Training Download Speech PDF
June 16th, 17th, 2003 Customer Service Workshop for Frontline personnel Mr. Michael Archer - Director of OPSR Download Speech PDF
June 16th, 2003 Opening address by Senator John Williams, Minister of State in the Prime Minister’s Office and the Ministry of the Civil Service at the Customer Service Awareness Training Programme for Government Security Guards. Senator John Williams, Minister of State in the Prime Minister’s Office and the Ministry of the Civil Service Download Speech PDF
April 2nd, 2002 Presentation Ceremony at the Queen Elizabeth Hospital Mr. Michael Archer - Director of OPSR  

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Featured Articles

- Employee Assistance Programmes: Overcoming Productivity Barriers Download Employee Assistance Programmes PDF
October 30th, 2003 The Land Tax Department Launches the first National Customer Charter in the Barbados Public Sector Download Land Tax Customer Charter PDF
October 20th, 2003 Leadership vital to the public sector Download Leadership PDF
October 14th, 2002 E-Government and the Digital Divide Download E-Government and the Digital Divide PDF
July 14th, 2003 Closing the Productivity Gap Download Closing the Productivity Gap PDF
June 2nd , 2003 Managing Change Managing Change PDF
February 21st, 2003 Strategic Communications Download Strategic Communications PDF
February 3rd 2003 Smart Moves with SmartStream Download Smart Moves with SmartStream PDF
July 22nd, 2002 Looking after the welfare of everyone: Role and function of the Ministry of Civil Service Download the Role and Function of the Ministry of Civil Service PDF
July 15th, 2002 Performance Appraisal in the Public Service Download Performance Appraisal in the Public Service PDF
June 5th, 2002 “Public Sector Reform”, Office to facilitate projects Download Public Sector Reform PDF
- At your Service Download At Your Service PDF
- The Customer is King Download Customer is King PDF
- Quality Circles Download Quality Circles PDF
- Community Service: What’s Involved? Download Community Service PDF

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